AI chatbot & support assistant
Customer- or staff-facing assistants that answer from your content, hand off to humans and log every conversation.
AI Development & Automation
AI that cuts manual work — not an AI demo
Most AI projects stall at the prototype. We build production AI: grounded in your own data, connected to your existing tools, measured against a business number you actually care about.
−65%manual handling time
- −65%
- manual handling time
- 92%
- answer accuracy on RAG
- 4–10 wks
- typical first release
- 100%
- your data stays yours
The challenge
Too much time loston repetitive work?
Manual data entry, slow replies and tools that don't talk to each other hold your team back and quietly raise your operating costs.
Talk to our expertsScattered information
Important data is spread across email, documents and different systems.
Manual, repetitive tasks
Your team spends hours on copy-paste work that could run on its own.
Slow response times
Customers and staff wait for answers that already exist somewhere.
Our solution
See engagement optionsWhat we build for you
Practical AI that removes manual work — chatbots, RAG knowledge bases, agents and document automation wired into the systems you already run.
RAG knowledge base
Your documents, policies and product data made searchable — answers with citations instead of hallucinations.
AI agents & copilots
Task-running agents with tool access, approvals and guardrails — booking, drafting, triaging, updating records.
Internal workflow automation
The repetitive path between your CRM, inbox, sheets and back office — automated end to end, with audit trails.
OCR & document AI
Invoices, contracts, forms and scans read, classified, validated and routed automatically at volume.
Recommendation & prediction
Ranking, personalization, forecasting and scoring models served behind a fast, monitored API.
AI-assisted dashboards
Ask-your-data reporting layers where a question in plain English returns a chart and a source.
Evaluation & guardrails
Test sets, accuracy scoring, cost controls, PII handling and fallbacks — so quality holds after launch.
How it works
From input to result
What comes in on the left, what goes out on the right — and what we build in the middle, connected to the tools your team already uses.
Map your workflow with us- Website inquiry
- Email request
- Chat message
- Document upload
AI Agent
Understands, searches and acts
- Sends a response
- Creates a ticket
- Updates your CRM
- Notifies your team
Our process
A simple 5-step process
From first call to production — you see progress every week and know what comes next.
- 1
AI opportunity audit
We map your workflows, score each one on impact vs. effort and pick the two that pay for the project.
- 2
Data & guardrail design
Where your data lives, how it's cleaned and chunked, what the model may and may not do or see.
- 3
Prototype with an eval set
A working slice in 2–3 weeks, scored against real questions so quality is a number, not an opinion.
- 4
Production build
Integrations, auth, logging, cost caps, human-in-the-loop review and a proper admin surface.
- 5
Measure & improve
Accuracy, deflection rate and time saved tracked monthly — with a tuning loop on top.
Who it's for
Real solutions for real business needs
If you recognise yourself here, the first call will be a short one — we already know the questions to ask.
SMB owners
Teams drowning in repetitive email, data entry and document handling that AI can absorb.
SaaS founders
Products that need an AI feature shipped credibly — not bolted on and embarrassing in a demo.
Operations-heavy businesses
Logistics, finance, healthcare and legal ops where documents and approvals are the bottleneck.
Agencies
Partners who sold an AI scope and need a senior team to deliver it quietly under their brand.
Success story
Outreaq — AI Support for CRM
Operations SaaS
An AI support assistant wired into the CRM that drafts replies, surfaces the right record and answers staff questions with citations.
- -65%
- time spent on support
- 92%
- answer accuracy
- 24/7
- first-response coverage
Engagement options
Pick the entry point that fits your stage
Start small and prove it, or go straight to the build. Fixed scope, clear deliverables.
AI Opportunity Audit
Free · 30–45 min
A working session plus a one-page map of where AI and automation actually pay off for you.
- Workflow teardown
- 3–5 automation ideas
- Effort vs. impact scoring
AI Pilot Build
Fixed price · 3–5 weeks
One high-value use case built properly — evaluated, integrated and live with real users.
- One production use case
- Eval set & accuracy report
- Integration with your stack
AI Platform & Retainer
Monthly · Ongoing
Roll AI across more workflows with continuous tuning, monitoring and cost optimisation.
- New use cases per quarter
- Accuracy & cost monitoring
- Model upgrade path
Technologies
Built on proven, well-supported tools
AI / LLMRAGNode.jsNext.jsReactSpring BootJavaPostgreSQL
FAQ
Common questions
Quick answers about AI Development & Automation. Don't see yours? Ask us directly.
Ask a questionWill our data be used to train someone else's model?
No. We build on enterprise API tiers with training disabled, and can deploy inside your own cloud account or VPC when policy requires it. Your data stays your data.
How do you stop the AI from making things up?
Answers are grounded in your own content with retrieval, every response carries citations, and we ship an evaluation set that scores accuracy on real questions before and after each change.
What does it cost to run each month?
We model cost per request during the pilot and design caching, routing and smaller-model fallbacks around it. You get a projected monthly bill before we go to production, not after.
Can you work with our existing systems?
Yes — CRM, ERP, helpdesk, data warehouse, internal APIs and legacy databases. Integration is the majority of most AI projects, and it's where senior engineering pays for itself.
Let's build
Get 3 AI & product ideas for your business — free.
Book a discovery call or get an MVP blueprint. No pressure, no jargon — just a clear plan for your idea, workflow or product.
Prefer email? hello@nexalinx.com